Frequently asked questions
We offer a wide range of eyewear including prescription glasses, sunglasses, blue-light-blocking glasses, and fashion eyewear for men & women.
No, we don't have a physical outlet. We are an online-based service, allowing us to be available anytime and anywhere for your convenience!
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can exchange it within 24 hours of delivery.
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days inside Valley and, Out of valley shipping takes 2-3 days.
Yes, we offer prescription lenses for most of our frames. Please DM us on Instagram or Facebook.
We offer a variety of lens options, including anti-reflective coatings, blue light filtering, photochromic lenses, and more. You can select your preferred lens options while customizing your order.
You can contact our customer service team via email, phone, instagram, facebook or live chat on our website. We're here to help with any questions or concerns.
We have partnered with Neapal Can Move (NCM), a trusted and reliable courier service, to guarantee fast, secure, and efficient delivery of your order. With NCM, you can expect timely shipping and peace of mind knowing your eyewear is in safe hands throughout the delivery process.
