Free shipping on all orders over Rs. 5,000. Orders below this qualify for standard shipping.
Kathmandu Valley: 1–3 business days.
Outside the Valley: 3–7 business days.
We offer exchanges within 48 hours of delivery, provided the item is unused, undamaged, and in its original packaging. We currently do not offer refunds — only exchanges for a different product or size.
To request an exchange, contact us within 48 hours of receiving your order at 9808281230 with your order number and reason for the exchange.
If your order arrives damaged, defective, or incorrect, let us know within 48 hours of delivery with a photo of the item, and we'll arrange a replacement at no extra cost — this is separate from the general exchange window above and applies regardless of packaging condition.
